Refund Policy

Vivlyn Clarity Kits are digital PDF products delivered after purchase. No physical product is shipped.

Digital product policy

Because digital products are delivered immediately after purchase, purchases are generally final. If you cannot access your kit, purchased the wrong kit, had a duplicate purchase issue, or believe there was a checkout or delivery problem, contact us within 7 days and we will help make it right.

Access support

For download trouble, duplicate purchase concerns, or wrong-kit issues, email contact@meetvivlyn.com with the email used at checkout and the kit name purchased.

Before purchase

Please review the kit name, price, and digital product notice before completing checkout. If you are not sure which kit to buy, take the free Vivlyn quiz first so the kit matches your result.

Response time

We aim to respond within 1–2 business days.

Vivlyn is educational and organizational only. It does not provide medical advice, diagnosis, treatment, or emergency services.